Reference Information

Important Telephone Numbers and Addresses

 Ambulance service phone 155
Police phone 158
Fire emergency phone 150
Municipal police phone 156
Emergency road service phone 1230, 1240

Tip - in a general emergency dial 112 as you are more likely to get an English speaker. In an emergency at your place of residence try and use the fixed line first as this will automatically give the services your location.

Directory enquiries (Prague and the whole Czech Republic) phone 1180
Directory enquiries (international) - both telephone and fax numbers, call services and prices phone 1181
Sending wire messages by telephone 13 30 01

The digit "0" has now been dropped from the beginning of all phone numbers i.e a mobile that was 0603 445445 is now 603 445445. Like wise, if you want to dial a fixed line. The difference with a fixed line is that you must dial the whole number i.e. if you were in the old 0323 area and you wanted to make a local call, you would dial 665721 etc. Now you must dial 323 665721 regardless of whether you are in the local area or not. For this page, you dial the number as you see it here.


International Dialling Codes

  • Australia 0061
  • Austria 0043
  • Belgium 0032
  • Canada 001
  • Denmark 0045
  • France 0033
  • Germany 0049
  • Great Britain 0044
  • Greece 0030
  • Italy 0039
  • Japan 0081
  • Netherlands 0031
  • Norway 0047
  • Poland 0048
  • Portugal 00351
  • Russia 007
  • Slovakia 00421
  • Sweden 0046
  • Spain 0034
  • Switzerland 0041
  • USA 001
  • Czech Republic 00420, Prague 004202


Customs Requirement

 Without permission foreign visitors are allowed to export goods from the Czech Republic for their personal use only or as a gift. If the exported goods require any special legal permission (e.g. protection of cultural monuments, objects of museum value etc.) they must be presented to customs officials on departure. Goods worth more than 15,000kc must be declared at the border.


Tax Free Shopping

 Non EU visitors purchasing in CZ separately goods having value more than 1000 Kc, carried abroad within 30 days, can apply in the stated time after presenting the confirmation of customs office for reimbursement of the value added tax. When you buy the goods, get the tax-free form stamped at the shop. Find out more at the Global Refund (www.globalrefund.com) website.


Dental Centres

 Prague all areas- Palackeho 5, phone 224 946 981 (Mon to Fri 7 p.m.-7 a.m., Sat + Sun non-stop)
Praha 4 - Pacovska 31, phone 241 733 918 (Mon to Fri 7 p.m.-7 a.m., Sat + Sun non-stop)


Non-stop Pharmacies/Chemists (in Czech - Lekarna or Apotheke)

 Prague 1 - City, Palackeho 5, phone 224 946 982 Prague 2 - Vinohrady, Belgicka 37, phone 222 519 731 Prague 5 - Motol, v Uvalu 84, phone 224 431 111 Prague 5 - Smichov, Stefanikova 6/250, phone 257 320 918 Prague 7 - Letna, Milady Horakove 18, phone 233 375 599 Prague 8 - Liben, Budinova 2, Prague 8 (the Bulovka hospital), phone 28384 0501

Larger pharmacies/Chemists are divided into two parts "Receptu" and "bez receptu". Receptu is usually for prescription drugs where you get a receipt for the purchase. Bez Receptu is for the more over the counter stuff like headache tablets and cough mixture etc. There's normally a smaller queue at the "Bez Receptu".


Foreign Medical Clinics

 For an expanation of how the private healthcare system works in relation to using Czech Hospitals take a look at the Healthy Travels page.

Unicare - Praha 6, Na Dlouhem lanu 11, phone 23535 6553, 608 103 050 (24hr)
Canadian Medical Care - Praha 6, Veleslavinska 30, phone 235 360 133
Health Center Prague - Praha 1, Vodickova 28, phone 603 433 833
General Health Care Corporation - Praha 1, Krakovska 8, phone 22221 1206, fax 22221 0179
In case of emergency or an accident use any hospital, health clinic or the Nemocnice na Homolce Hospital (foreign pavilion) - Praha 5, Roentgenova 2, phone 25727 1111, fax 257 210 689.


Lost and Found (credit card theft etc)

 Office - Prague 1, Karoliny Svetle 5, phone 224 235 085
Lost credit/debit/bank cards (local numbers):
American Express - phone 222 800 222
Visa/MasterCard/Eurocard - phone 272 771 111
Diners Club - 267 197 450
Full list of UK bank international contact numbers is on this page.


Important calendar days

1 January - New Year, Day of Renovation of the Independent Czech State
Easter Monday
1 May - Labour Day
8 May - Liberation Day (1945)
5 July - Cyril and Methodius Day - the Slavic Christianity Prophets
6 July - Master John Hus burning at the stake (1415)
28 September - Day of the Czech Statehood
28 October - Independent Czechoslovak State Proclamation Day (1918)
17 November - Day of a Struggle for Liberty and Democracy
24 December - Christmas Eve
25 December - Christmas Day
26 December - St. Stephen's Day


Embassies

 I used to publish each individual place on this page but, it kept going out of date. I therefore replaced everything with a single link to the English pages of the Czech Foreign Ministry. When the page opens, look down the left hand side and you'll see "Missions Abroad". This has two sub-options, the first is the details of "Czech Missions Abroad" outside of the Czech Republic (useful for getting visas to come here) and the second option is "Foreign Missions to the Czech Republic" which lists all the embassies in Prague. All Embassy Details are here.


Tourist Information and Services

 In the city centre the tourist information offices of the Prague Information Service offer, all necessary details concerning Prague. Culture, tourism, orientation, traffic, accommodation and gastronomy, trade and services, nature, sports, important addresses etc plus basic information for tourists concerning the whole Czech Republic (historical monuments, castles and chateaux, museums, etc), booklets in foreign languages providing essential information on Prague, city guides, street maps, etc. They are located at;

Staromestske namesti (the Old Town Hall)
Staromestska radnice
Na Prikope 20
The Main Railway Station lobby
Lesser Town Bridge Tower (summer season only)